Municipal operations

Inspections that hold up when they are challenged

Programmed and reactive control activity, from the inspection plan through the finding to the notice and its follow-up.

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Inspection checklist library, each one versioned and switched on per inspection type
Checklists the city actually ownsEach inspection type has its own versioned checklist.Road, playground, food, fire and bridge inspections in one library

Why it matters

A finding that holds up on appeal

An inspection is only as good as the record behind it. Findings captured on a paper form and typed up days later are hard to defend. Here the inspector works from a structured checklist, captures evidence on site, and issues the notice from the same file that will be produced if there is an appeal.

A structured checklist

The inspector works from the same form every time.

Evidence captured on site

Photographs and readings attach to the finding as it is made.

The notice from the same file

What is issued and what would be produced on appeal are one record.

What it covers

From the plan to the appeal file

One record carries the checklist, the evidence, the notice and its service.

Inspection plan

Risk-based programmes per subject, area and period.

Reactive inspections

Triggered by a complaint, a report or a permit condition.

Structured findings

Checklists tied to the rules being applied, with severity and evidence.

Notices and penalties

Warnings, orders and fines issued from templates, signed and served.

Follow-up

Re-inspection scheduled automatically when a deadline to comply expires.

Appeals

The complete file — checklist, photographs, notice, service — available as one record.

How it works

Planned by risk, evidenced on site, followed up by rule

The deadline to comply is what schedules the next visit.

01

Plan by risk

The programme is built from the register of premises, permits and past findings rather than from a fixed rota.

02

Inspect with a checklist

The inspector answers the questions the rules require, and the app captures photographs, location and time as they go.

03

Issue the outcome

Compliant, or a notice with what must change and by when — generated from the finding, not retyped.

04

Verify compliance

A re-inspection is scheduled from the deadline itself, and escalation follows if nothing changed.

Outcomes

What changes

Evidence captured at source, and no notice without a follow-up.

Evidence captured at source

Photographs, position and time belong to the finding.

No notice without follow-up

Every deadline to comply creates the next inspection.

Consistent decisions

The same finding produces the same notice, whichever inspector attends.

Configured per administration

What is configured

  • Inspection subjects and the rules applied to each
  • Checklists, severities and evidence requirements
  • Who may inspect what, and with which authority
  • Notice, order and penalty templates
  • Service methods and how service is proved
  • Deadlines to comply and escalation steps
  • Appeal handling and who reviews
  • Reporting per subject, area and inspector

Connected to

The rest of the platform

On your control activity

Bring one inspection subject and its checklist.

We configure the finding, the notice and the re-inspection rule, and run a contested case end to end.

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