Implementation

Start with a priority. Build the common foundation.

A phased delivery model for configuration, national integration, data migration, testing, training and controlled rollout — designed so every phase ends with something the administration can review.

Plan a discovery workshop See what is required to start

  • Platform configuration
  • Country localisation
  • Organisational change
  • Data migration

Discover

Understand and assess

Design

Plan services and data

Configure

Set up workflows and rules

Pilot

Test, train and validate

Operate

Roll out and improve

A controlled path from first workshop to live operation.

Delivery pathway

Six controlled phases

Each phase produces something tangible: a decision, a configured service, an integration mapping or evidence that the municipality can review.

01

Discover

Services, users, data, systems and obligations.

02

Design

Target journeys, entity model and responsibilities.

03

Configure

Interfaces, workflows, rules and templates.

04

Integrate

Identity, registers, payments and legacy systems.

05

Pilot

Migration, testing, training and acceptance.

06

Operate

Rollout, support, measurement and extension.

Shared responsibility

What each side brings

Implementation works best when business ownership and delivery ownership are visible from the start.

What the municipality provides

Local knowledge, people and the starting point.

  • Service owners
  • Current procedures
  • Forms & templates
  • Integration owners
  • Data samples
  • Pilot users

What the delivery team produces

Configuration, integration and evidence.

  • Solution blueprint
  • Configured workflows
  • Integration mappings
  • Migration plan
  • Test evidence
  • Training materials

Delivery principle

Configuration over fragmentation

Visual data, interface, workflow and rules editors let implementation teams refine services with business users while keeping the platform core consistent, upgradeable and shared.

Explore the platform core

Business users

Describe the procedure, deadlines and documents they already work with.

Implementation team

Configure entities, forms, workflows and rules in visual editors.

Platform core

Stays standard, upgradeable and shared across every configured service.

Start with a priority

One service, mapped end to end, before you commit.

In a discovery workshop, we take one municipal priority and map the journey, the systems it must connect and a realistic path to pilot.

  • Phased rolloutStart small, scale with confidence.
  • Documented outputsDecisions, configuration and test results.
  • Country-specific adaptationAligned to national requirements.

Book a tailored demo Review European readiness