Municipal operations
The crew arrives knowing what the office knows
Dispatch, routing and field reporting for the teams that do the work outside the building.
Why it matters
The crew arrives knowing what matters
Field work fails on information, not on effort: the wrong address, a missing part, no record of what was done last time. A mobile job carries the location, the asset history, the safety notes and the evidence requirements, and sends back what happened while the crew is still on site.
The location and the history
The job carries the address and what was done there last time.
Parts and safety notes
What is needed on site travels with the job.
Sent back from the field
What happened is recorded while the crew is still there.
What it covers
Dispatch, the job card and what comes back
Everything the crew needs, and everything the office needs from them.
Dispatch
Jobs assigned by skill, area, load and priority rather than by phone call.
Routing
A day of work ordered sensibly, with travel time counted as work.
Mobile job card
Scope, location, asset history, safety notes and the checklist to complete.
Field evidence
Photographs, measurements, signatures and materials used, captured on the spot.
Offline working
The job continues without signal and synchronises when the device reconnects.
Time and materials
Hours, equipment and consumables recorded against the job and the asset.
How it works
A day built, dispatched, reported and closed
Data is entered once, on site, rather than reconstructed at the depot.
01
Build the day
Planned maintenance, reactive jobs and inspections are scheduled together, against real crew capacity.
02
Dispatch to the device
Each crew receives its jobs with everything needed to start, including what was done here last time.
03
Report from the field
Status, evidence and consumption are entered once, on site, instead of reconstructed at the depot in the evening.
04
Close and inform
The job closes against the asset and the budget, and the resident who reported it is notified automatically.
Outcomes
What changes
Fewer wasted trips, evidence the same day, and productive time that can be measured.
Fewer wasted trips
The crew knows the access, the asset and the parts before setting off.
Same-day evidence
Photographs and readings arrive with the job, not a week later.
Real productive time
Travel, waiting and work are measured separately and can be improved.
Configured per administration
What is configured
- Crews, skills, shifts and areas
- Job types and their required checklists
- Evidence needed before a job may be closed
- Routing and travel rules
- Offline behaviour and synchronisation
- Safety notices shown per asset or per job type
- What the resident is told on completion
- The devices and platforms supported
Connected to
The rest of the platform
- Public works and the maintenance plan
- The asset register and its history
- GIS and routing
- Urban IoT, where sensors raise the job automatically
On your crews
Take one week of field jobs and run them on the mobile card.
We measure travel, waiting and work separately, and show what the evidence requirement changes.