Municipal operating platform
Run your municipality on one connected digital foundation.
Connect resident services, administrative workflows, field operations, assets and urban systems — without replacing everything at once.
Book a tailored demo See how the platform works
- Public services
- Administrative operations
- Field work & assets
- Urban data & IoT
Built around real municipal work
Digital transformation is ultimately about people doing better work.
The platform connects the public-facing moment with the teams, decisions and actions that follow inside the municipality.
Municipal operations
Give field teams the same context as the office.
Tasks, assets, location and service history travel with the work.
Implementation & adoption
Shape services with the people who deliver them.
Configuration follows real procedures, roles and local priorities.
Start with operational pressure
Choose one priority. Extend on the same foundation.
Solutions are organised around municipal responsibilities — not around isolated software modules.
01
Citizen & Business Services
Digital services, permits, appointments, payments and participation.
02
Municipal Operations
Cases, field crews, inspections, contractors and service delivery.
04
Assets & Infrastructure
Assets, facilities, utilities, GIS, projects and performance.
The difference
More than a portal. More than a dashboard.
Smart Digital City connects what residents see with the work the municipality must complete. The same entities, permissions and audit history continue from intake to decision and field execution.
01
Persistent municipal data
Residents, organisations, properties, cases, documents and assets remain connected across services.
02
Workflow, not hand-offs
Requests trigger tasks, approvals, documents, inspections and notifications in one traceable process.
03
Configuration, not fragmentation
New services reuse the same model and controls instead of creating another software island.
The product in context
See how municipal work actually moves.
Screens from a live deployment: the same case travels from the resident portal to the officer workspace and out to the map.
Capture 01
Officer workspace
Requests, categories, deadlines, owners and departments in one working queue.
Capture 02
Operational map
Assets, permits and field work connected to the administrative process.
Capture 03
Resident journey
Submission, status, messages and final outcome across web, mobile and kiosk.
One platform, connected layers
A common operating model for the whole municipality
Each layer can connect to existing systems while sharing the same administrative context.
One connected outcome
From request to action — and back to the resident.
A damaged streetlight report can identify the asset, open a case, dispatch a crew, update the asset history and notify the resident without recreating data between systems.
European by deployment
Standard where it should be. Local where it must be.
A stable product core is extended through country-level integrations and configured for each municipality's legal, organisational and linguistic context.
- EU Core
- Country Pack
- Municipal Configuration
Deployment proof
One town. One system.
Horezu integrated more than thirty municipal processes
Citizen services, internal workflows, taxation and financial operations share one platform and security model, accessible through web, mobile and an in-hall kiosk.
Start with a priority
See how your first use case can become the common foundation.
In a tailored session, we map one municipal priority, the systems it must connect and a realistic path to pilot.